About the Hotel
Rooms and Accommodation
Our recently remodeled accommodations satisfy any requirement, with individual , couple (or twins) the possibility of adding an extra bed or cradle .
Our rooms are equipped with duche de hidromassagem ou banheira, mirror, Centralized air conditioning (HVAC system), Free Wifi (wireless) (including common areas), a desk (upon previous request) and SmartTV with more than 100 channels and your favourite apps like Youtube and and Netflix.
We also have accommodation with a balcony and view of the Medieval Castle of Torres Novas or the Main Square.
We have from luxury suites to simplest rooms for your business trips.
Room Typologies
Single Rooms
Double Rooms
Twin Rooms
Brevemente disponível.
Main Amenities
Complementary attractions
Services
At Hotel dos Cavaleiros
We promote the most diverse areas whether they are entertainment or even business.
We have several spaces where we try to establish synergies between local, national and international production.
Some of our spaces
Serviços do Hotel dos Cavaleiros
Types of events
FAQ'S
On this page we have collected answers to the most common questions from our guests.
WHAT DOCUMENTS DO I NEED TO HAVE AT THE CHECK IN?
Citizen Card or Passport and credit card if paying by card.DO ALL ROOMS HAVE WI-FI?
We have WI-FI Internet in all our common areas and in our rooms.HOW MANY PEOPLE ARE ALLOWED IN THE ROOM?
We have various types of rooms with different maximum occupancy capacities. Check the room descriptions in advance at the time of booking.IS IT ALLOWED TO SMOKE IN THE ROOM?
Smoking is not allowed in our rooms.I HAVE NOT RECEIVED MY INVOICE/RECEIPT. WHAT SHOULD I DO ?
We advise you to get in touch with us at +351 249 819 370 or by email geral@hoteldoscavaleiros.com.I HAVE FORGOTTEN AN OBJECT AT THE HOTEL WHAT CAN I DO?
We advise you to get in touch with us at +351 249 819 370 or by email geral@hoteldoscavaleiros.com.HOW DO I NOTIFY THE HOTEL THAT I WILL BE ARRIVING LATE?
We advise you to get in touch with us at +351 249 819 370 or by email geral@hoteldoscavaleiros.com.WHAT IS THE CHECK-IN/OUT TIME? CAN IT BE CHANGED?
Check-in is from 14:00 and check-out is until 12:00. The change may be possible depending on the availability of the Hotel. If you would like to change the time, please write in the field "Estimated time of arrival?" at the time you are making your reservation. It will always be depending to the Hotel's availability.THE PRICE I SAW YESTERDAY AND LAST WEEK IS NO LONGER AVAILABLE, WHY?
Our prices vary depending on the occupancy rate and the season for which the search is made, you may still have seen a promotion that has ended in the meantime.WHAT MEANS BEST PRICE GUARANTEE?
At Hotel dos Cavaleiros we guarantee the best price guaranteed in direct bookings, which are only available on our official website, at the reception or by phone/email.WHAT IS INCLUDED IN THE PRICE?
After searching for availability in the “rate conditions” everything that is included in the price is mentioned as well as the rate policies. This information is also included in the booking confirmation email.I TRAVEL WITH CHILDREN, IS IT POSSIBLE TO PUT EXTRA BEDS AND/OR COTS/CRADLES? IS THERE ANY EXTRA VALUE?
The placement of extra beds varies depending on the type of room required and the age of the child. You must enter this information in the reservation details when you carry out your availability search. We normally do not charge extra beds for children and/or cribs/cradles, depending on availability.WHAT DOES NON-CANCELABLE MEAN?
A non-cancellable reservation means that you will always be charged the full amount of the stay. In the case of prepaid reservations, the amount paid will not be refunded, in the case of postpaid reservations, the charge will be made to the credit card indicated at the time of booking.HOW CAN I MAKE A RESERVATION/BOOKING?
To make a reservation on our website, just click on "BOOK NOW", select the dates and the number of adults/children/infants and the respective rooms. Then click on "Search Availability". The various room types and rates will appear. To complete the reservation, just click on “Book” and fill in the requested information.
CAN I BOOK MORE THAN ONE ROOM?
When searching for availability, you can enter the number of rooms you want, with a maximum of 10. You must also mention the correct number of adults/children/babies. If you encounter difficulties making your reservation, please do not hesitate to contact us by calling +351 249 819 370 or by email geral@hoteldoscavaleiros.com.
HOW DO I BOOK AN ACCESSIBLE ROOM ?
To book an accessible room, we advise you to contact us by phone +351 249 819 370 or by email geral@hoteldoscavaleiros.com.
HOW DO I RECEIVE THE BOOKING CONFIRMATION?
After making your reservation, confirmation will be sent to the email address indicated at the time of booking.
IS IT POSSIBLE TO MAKE A SPECIAL REQUEST?
To request an Extra Bed, just add it to the "Extras" in the 2nd Step of the Booking after entering your data.
If you would like any other specific request, just mention it in the "Do you have any special requests?" text box.
CAN I BOOK FOR THE SAME DAY THAT I AM SEARCHING FOR AVAILABILITY?
Yes, you can book for the same day, depending on availability.
I LOST THE EMAIL WITH THE BOOKING CONFIRMATION WHAT SHOULD I DO?
We advise you to get in touch with us at +351 249 819 370 or by email geral@hoteldoscavaleiros.com.
WHAT ARE THE CANCELLATION POLICIES?
There are several types of cancellation, such as: cancelable and changeable (usually referred to as "Free Cancellation), changeable and non-cancellable, and non-changeable and non-cancellable. To find out the conditions regarding the chosen rate, check the “Cancellation Policies” present in your Booking Confirmation email or at the time of Booking.
WHAT DOES FREE CANCELLATION MEAN?
Free cancellation means that you can cancel your booking up to the deadline mentioned in the rate conditions free of charge.